What is a solid surface?
Solid surface is a hard synthetic material (polyester or acrylic) with natural fillers, primarily used for horizontal countertops and vertical wall applications, e.g. kitchens, bathrooms, service counters, tub and shower walls, etc.

Why can't I install it?
To maintain the quality of the product,  installation and warranty, only trained, licensed installers are allowed to install these products.

Can solid surface really be repaired?
Yes, solid surface can be repaired.  That is the beauty of the product.

Does solid surface stain?
No!  Because of it's non-porous qualities, stains are not able to penetrate the material.  There may be some superficial staining, e.g. coffee, etc., but these can be removed easily by using your household scotch brite pad.

Which is better: tile, solid surface, marble, granite or laminate?
Every product has its advantages and disadvantages.  Comparing price, reparability, warranties and customer needs determine which surface is best for them.

What colors are available in solid surface?
There are many available colors.  There is a color to suit every style or decor.

How long does solid surface last?
Because of its synthetic nature, theoretically it can last a lifetime.

Can solid surface be used in commercial applications?
Absolutely!  It is used in many commercial applications due to its durability, look, and the fact that it does not harbor bacteria.  It is used for reception counters, desks, tray slides, rest rooms, etc.

Can I put a hot pot on solid surface?
To prevent heat damage, always use a hot pad or trivet with rubber feet to protect your solid surface.  Hot pans, as well as some heat generating appliances like frying pans and crock pots, can damage solid surface if some protective means is not used.

Are solid surface products heat resistant?
Yes.  While very high and direct heat will damage most solid surface products, solid surface materials do not burn or combust.  Therefore, if you counter is damaged by excessive heat, in most cases it can be repaired.  To prevent heat damage, always use a hot pad or trivet with rubber feet.

How can I determine the level of craftsmanship?
Solid surface craftsmen use many of the same disciplines as wood craftsmen.  The materials are crafted using similar methods and tools of the trade are common to many professional wood shop environments.  While each solid surface manufacturer supplies relatively consistent high quality sheet goods, a solid surface application is only as good as the craftsman who built it.  Evidence of master craftsmanship can be seen in the details:

1. Check the seams - solid surface materials are designed to be seamed together with virtually invisible  seams.  With the exception of certain textures, colors and high polish finishes, seams should be nearly invisible to the naked eye.  Seams that are obvious or separated are unacceptable.

2. Check the silicone - set-on backsplashes and undermount sink finishes require the installer to rely on matching silicone to seal seams and conceal minor irregularities.  However, under all circumstances, silicone should be used discreetly and sparingly.  Excess silicone is often the           evidence of inexperienced installers.

3. Check the edge - the edge overhang should be consistent throughout the perimeter of the counter.

4. Check the fit - solid surface counters are most appropriately measured using a template.  This insures that your counter will fit properly and will accommodate any imperfections in your walls, cabinets or appliances.   A sloppy fit generally indicates sloppy craftsmanship.

What finishes are available on solid surface products?
All products are available in matte or polishes finish.  While some colors and textures look better polished and others in matte, meet with one of our representatives to determine what finish is most appropriate for your specific application. 

How do I get color samples?
Color samples are available upon request.  Contact us for more information.

What is a standard counter?
Due to the available sizes of sheet material, a "standard" countertop is typically a solid color, is 24" deep, has a 4" set-on backsplash, a simple 2" edge, and a top mount sink and/or cook top cutout.  It is important to understand that even though "standard" counters are substantially less expensive that an "upgraded" counter, the same level of craftsmanship should be apparent on both types of counters.

What is an "upgraded" counter?
Counters are only limited by your creativity and budget.  Depending on your priorities, coved backsplashes, full-height backsplashes, extra-wide peninsulas, seamed-in sinks, color lines, inlays,
sandblasting, and large edges are all available at additional charge.

Is solid surface better than granite?
Solid surface and granite are both mid to high-end countertop materials. Typically, individuals interested in a specific "look" that is only available in a natural stone will not necessarily be happy with a
compromise.  However, solid surface materials offer numerous advantages to natural stone in terms of quality, design, care and maintenance, and cost.

How does solid surface compare to granite in price?
A standard counter typically costs substantially less in solid surface material. However, with numerous upgrades, a well-crafted solid surface counter costs about the same as a well-crafted granite counter.

What kind of sink can I use with a solid surface counter?
Any kind you like!  At the high-end in terms of quality and price, you can use a seamed-in solid surface sink that is covered by the same warranty as the countertop material.  In the mid range, is a high-quality stainless steel or cast iron undercount sink.  On the low-end, is a good quality stainless steel or cast iron top mount sink.